Optical Practice Manager

5 days ago


League City, Texas, United States ELITE VISION CARE PLLC Full time
Job Opportunity

Elite Vision Care PLLC is seeking a highly motivated and experienced Optical Manager to lead our growing eyecare practice. As a key member of our team, you will be responsible for driving sales growth, improving patient satisfaction, and maintaining a high level of customer service.

Key Responsibilities
  • Lead and manage the Optical Sales Team to achieve sales targets and improve customer satisfaction
  • Develop and implement strategies to increase optical production and sales
  • Collaborate with team members to facilitate individual and team growth
  • Facilitate daily huddle meetings and team trainings to ensure effective communication and knowledge sharing
  • Handle patient escalation issues and provide exceptional customer service
  • Perform job duties associated with Eyewear Consultant and Lab Technician positions
  • Assist with inventory management and ensure accurate tracking of optical products
  • Work with Virtual Assistants to ensure back-end work is being completed
  • Ensure completion of team scorecards and individual scorecards
  • Utilize team and individual scorecards to create coaching and development tracks
Requirements
  • Minimum 3 years of experience in the fitting, selecting, and selling of eyewear
  • Minimum 1 year of supervisory experience leading a team of 4 or more
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent customer service skills and a patient-focused approach
Benefits
  • 401(k) matching up to 3.5%
  • Eyecare and eyewear discounts for family members
  • Team events and social activities
  • Employer-provided life insurance and long-term disability insurance
  • Optional short-term disability insurance

This is a full-time position requiring a strong work ethic and a commitment to excellence. If you are a motivated and experienced Optical Manager looking for a new challenge, we encourage you to apply.


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