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Clinical Liaison Nurse
2 months ago
The Clinical Liaison Nurse is a key member of the Healthmap Solutions team, responsible for developing and maintaining long-term relationships with healthcare providers and patients. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities- Relationship Development: Establish and maintain strong relationships with healthcare providers, including physicians, office staff, and patients.
- Care Coordination: Coordinate care management activities to improve health outcomes for patients.
- Performance Improvement: Identify opportunities to improve performance and implement strategies to achieve goals.
- Education and Communication: Educate patients and healthcare providers on best practices, process improvements, and health management interventions.
- Advocacy: Serve as a patient advocate, utilizing community resources and programs to support individualized goals.
- Reporting and Documentation: Ensure timely and accurate reporting to internal and external stakeholders, and maintain thorough documentation of all interactions.
- Compliance: Ensure adherence to Healthmap Solutions policies and procedures, as well as federal, state, and local regulations.
- Education: Bachelor's degree in Nursing required.
- Licensure: Active, unrestricted RN license required.
- Experience: 3+ years of progressive experience in healthcare services, clinical operations, quality, or care management.
- Skills: Excellent verbal and written communication skills, interpersonal skills, ability to multitask and prioritize, and strong critical thinking and analytical skills.
This role requires moderate travel, up to 25%, within the Central/South DE area.
