Clinical Nurse Liaison

2 weeks ago


Dover, Delaware, United States Healthmap Solutions Full time
Job Summary

The Clinical Nurse Liaison is a key member of the Healthmap Solutions team, responsible for developing and maintaining long-term relationships with healthcare providers and patients. This role requires strong communication and interpersonal skills, as well as the ability to multitask and prioritize in a fast-paced environment.

Key Responsibilities
  • Develop and maintain relationships with healthcare providers and patients to improve health outcomes and engagement with Healthmap Solutions programs.
  • Coordinate performance improvement activities and care management to identify opportunities for improvement and implement solutions.
  • Act as a liaison between Healthmap Solutions and healthcare providers to ensure positive engagement and performance with our programs.
  • Identify opportunities to improve health outcomes for Healthmap Solutions members based on provider-specific data.
  • Develop and implement education and communication strategies to promote best practices and process improvements in healthcare provider workflows.
Requirements
  • Bachelor's degree in Nursing required.
  • Active, unrestricted RN license required.
  • 3+ years of progressive experience in healthcare services, clinical operations, quality, or care management.
  • 3 years of experience in care gap closure or care coordination activities, including those in an outpatient or hospital setting preferred.
  • Prior experience building and managing relationships with healthcare providers or patients preferred.
Skills
  • Excellent verbal, written, and presentation skills.
  • Interpersonal skills to develop and maintain strong internal and external relationships.
  • Ability to multitask, prioritize, and create solutions in a fast-paced environment.
  • Demonstrated leadership skills and ability to create and maintain a positive work environment.
  • Strong critical thinking and analytical skills.
Work Environment

This role requires moderate travel, up to 25%, in the Central/South DE area.



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