IT Support Specialist II
6 days ago
We are seeking a highly skilled IT Support Specialist II to join our team at Boys & Girls Clubs of Greater Milwaukee. The successful candidate will be responsible for providing technical support to our staff, clubs, and programs throughout the Greater Milwaukee Area.
Key Responsibilities- Monitor and prioritize new support tickets to ensure timely resolution
- Provide technical support for end-user devices, including builds, troubleshooting, patches, and app installations
- Support our fleet of Chromebooks and ensure they are running smoothly
- Assist with printer and copier maintenance and troubleshooting
- Set up and support events and meetings, including audio-visual equipment
- Troubleshoot basic LAN, WAN, and WIFI issues
- Administer Active Directory Users and Computers to ensure secure access to our network
- Maintain accurate asset inventory to track our technology assets
- Strong communication skills and a positive attitude
- Experience supporting Microsoft Active Directory, including user administration, DNS administration, DHCP administration, and Group Policy administration
- Experience supporting Microsoft Azure and Office 365
- Ability to configure and troubleshoot network devices, including switches and WAPs
- Experience with Microsoft Server, Windows 10, and Windows 11
- Valid WI driver's license and a vehicle for work-related travel
- Ability to lift over 50 pounds and work in a fast-paced environment
- IT-related Associate's Degree or comparable certifications/experience
- 2-3 years of experience in IT support, with 3-5 years without a degree
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IT Support Specialist II
3 weeks ago
Milwaukee, Wisconsin, United States Boys & Girls Clubs of Greater Milwaukee Full timeThe IT Support Specialist II is a key role in our organization, responsible for leveraging technology to enhance the efficiency and effectiveness of our staff, clubs, and programs.This position requires a strong technical background, with experience in supporting Microsoft Active Directory, Azure, and Office 365. The ideal candidate will have excellent...
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IT Support Specialist II
6 days ago
Milwaukee, Wisconsin, United States Boys & Girls Clubs of Greater Milwaukee Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist II to join our team at Boys & Girls Clubs of Greater Milwaukee. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our technology infrastructure and providing exceptional support to our staff and programs.Key ResponsibilitiesMonitor and...
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IT Support Specialist II
1 week ago
Milwaukee, Wisconsin, United States Boys & Girls Clubs of Greater Milwaukee Full timeThe IT Support Specialist II is a key role in our organization, responsible for leveraging technology to enhance the efficiency and effectiveness of our staff, clubs, and programs.This position will work on-site and remotely to provide technical support to our staff, clubs, and programs throughout the Greater Milwaukee Area.Key Responsibilities:Monitor,...
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IT Support Specialist II
3 weeks ago
Milwaukee, Wisconsin, United States Boys & Girls Clubs of Greater Milwaukee Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist II to join our team at Boys & Girls Clubs of Greater Milwaukee. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our technology infrastructure and providing exceptional support to our staff, clubs, and programs.Key ResponsibilitiesMonitor...
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