Front Desk Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox in Westwood. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.
- Key Responsibilities:
- Professionally greet members and guests, scanning membership IDs as needed
- Answer phones and respond to member inquiries
- Update member accounts and maintain accurate records
- Provide exceptional customer service, ensuring a positive experience for all members and guests
- Collaborate with other departments to ensure a smooth and efficient operation
Requirements:
- Minimum 1 year of customer service experience
- High school diploma or equivalent required
- Reliable, professional, and computer literate
- Ability to work a variety of shifts, including opening, closing, and mid-day shifts
What We Offer:
- Competitive salary and benefits package
- Complimentary club membership
- Opportunities for professional growth and development
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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