Front Desk Manager
4 weeks ago
As a Front Desk Manager at Marriott, you will be responsible for administering front office functions and supervising staff on a daily basis. This role involves directing and working with managers and employees to carry out procedures ensuring an efficient check-in and check-out process.
Key Responsibilities- Maintain high standards of guest satisfaction and maximize financial performance of the department.
- Develop and implement procedures to ensure efficient check-in and check-out processes.
- Supervise and manage employees, providing guidance and feedback to ensure excellent customer service.
- Monitor and analyze departmental performance, identifying areas for improvement and implementing changes as needed.
- Collaborate with other departments to ensure seamless operations and excellent guest experience.
- High school diploma or equivalent required; 2 years of experience in guest services, front desk, or related field preferred.
- Strong leadership and communication skills, with ability to motivate and inspire team members.
- Excellent problem-solving and analytical skills, with ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, with flexibility to adapt to changing circumstances.
Marriott offers a competitive salary range of $66,000 to $81,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off.
We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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