Field Service Technician

1 day ago

Buena Park, California, United States Jobot Full time
Job Title: Field Service Technician

Jobot is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for the installation, configuration, and commissioning of Woodward control systems and software for industrial steam and gas turbines at customer locations.

Key Responsibilities:
  • Study drawings, schematics, manuals, software, and other pertinent information to determine the best solution and proper tools for system setup or problem resolution.
  • Consult with customers, field service dispatchers, and peers to define the scope of work for projects.
  • Use Woodward hardware and software to analyze malfunctions, configure systems, and tune/adjust dynamics.
  • Instruct customers in operating and servicing Woodward equipment and associated scope of supply.
  • Consult with engineering to resolve problems in order to meet and exceed customer expectations.
  • Prepare service/warranty reports and other relevant job-related paperwork for customers and internal distribution in a timely manner.
  • Evaluate product improvement opportunities and customer feedback to engineering and management.
  • Ensure that open items remaining after returning from job site are properly communicated or handed-over to the appropriate parties.
  • Work with field service dispatchers to define timeline and travel logistics.
  • Perform corrective and preventative maintenance of installed equipment.

Requirements:

  • Minimum 5 years or 10+ years' experience in the field is preferable.
  • Strong background in engines and engine management systems; automation and process controls and experience working with rotating equipment (turbines, compressors, and generators); or experience in the petrochemical and power generation industries (natural gas plants, LNG facilities, and gas turbines such as Siemens, Baker Hughes, Mitsubishi, Dresser-Rand).
  • Proficient in working with analog and digital controls, also with PLCs (ABB, Siemens, Allen Bradley), HMIs, SCADA, DCS systems, and instrumentation installation and calibration.
  • Strong experience with the installation, troubleshooting, configuration, and commissioning of control systems.
  • Experience or familiarity with Woodward control systems is a plus.
  • Knowledge of MS Office: Excel, Word, Power Point.
  • Strong desire for continued growth and learning.
  • Should be able to travel domestic and international.
  • Should be available and reachable at any hour, when on call (rotation with other engineering staff for call-out services is expected).
  • Must be able to hold TWIC Card for access to various customer sites.
  • Will work from our Buena Park, CA office.
  • Travel outside of Southern California expected. Travel estimated to be 50-75%.
  • Able to work at customer's site for prolonged period of time. (Days onsite vary. Typically 1-5 days.)

Work Hours:

  • Monday to Friday 8am – 5pm regular schedule when working at the office, however extended and irregular working hours when working in the field.
  • Should be able to work weekends and holidays when required.

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