Fitness Director

4 weeks ago


Chicago, Illinois, United States Fitness Formula Clubs (FFC) Full time
Job Summary:

The Fitness Director is responsible for originating, coordinating, promoting, supervising, implementing, and evaluating quality fitness programs that assist all members in achieving their fitness goals. This role ensures the fitness department is profitable and meets or exceeds annual budget goals. The primary role of all FFC employees is to gain and retain members.

Key Responsibilities:
  • Assist with the opening and closing of the club on a team rotational basis
  • Help retain and attain new members through club promotion and customer service excellence
  • Lead member integration process to maximize member satisfaction and member retention
  • Meet or exceed the Fitness Department Budgeted Net Income on a Quarterly and Annual basis
Preferred Qualifications:
  • Bachelor of Science degree in Exercise Physiology or Exercise Science
  • One (1) or two (2) fitness-related nationally accredited certifications
  • Current CPR and AED certification
  • Three (3) to five (5) years experience in a health and fitness facility. Two (2) years fitness facility or program management experience. One (1) to two (2) years supervisory experience
  • Must be experienced in conducting sub-maximal fitness assessments
  • Must be in the club during closeout; the last three days of each month
  • Must have performance management and staff motivation experience
General Responsibilities:
  • Acquire, maintain, and service members by supporting their participation in programs and activities
  • Define performance standards and objectives for fitness staff
  • Develop and promote fitness-related programs
  • Facilitate the member integration process, including initial fitness assessments
  • Maintain involvement in both fitness and non-fitness-related club activities and promotions
Specific Responsibilities:
  • Conduct staff fitness and service training sessions on a regular basis
  • Establish relationships with primary fitness equipment vendors
  • Expedite the repair of all fitness equipment as fast as possible
  • Conduct annual performance evaluations for all fitness staff
  • Provide updated and current information on all fitness-related programs to all departments in a timely fashion
  • Maintain fitness certification and educational requirements through continuing education programs
  • Instruct group exercise classes
  • Personal train club members as necessary
  • Provide education and training on proper use of exercise equipment available to members
  • Hire, train, and schedule all fitness instructors, Pilates trainers, and personal trainers. Keep the department fully staffed at all times
  • Hire, train, and supervise fitness department managers (group exercise, fitness service, athletics, fitness floor operations)
  • Meet monthly with fitness instructors to develop, promote, and implement new fitness programs
  • Contribute articles to Club's monthly and quarterly newsletters
  • Actively participate in all phases of major club functions and special events
  • Participate in the MOD rotation
  • Submit annual fitness department budget as per instructions by General Manager
  • Involvement in the development of fitness department Procedures Manual
  • Oversee the maintenance, cleanliness, and upkeep of the fitness center facility and equipment
  • Ensure the physical environment is pleasing to the members in regard to cleanliness, atmosphere, and aesthetic appearance
  • Inspect all fitness equipment to assure the highest standards of maintenance and cleanliness
  • Maintain the fitness offices so as to be fully presentable, orderly, and clean at all times
  • Physical requirements include: walking and standing during the entire shift (often 4-8 hours), climbing stairs, kneeling, pushing, and pulling objects, lifting and moving objects (up to 50 lbs.) with or without reasonable accommodation
Physical Requirements:

This position requires bending, standing, moving fitness equipment, lifting weight plates and dumbbells.

What We Offer:
  • Insurance - Medical (only for Full-time employees), Dental, and Vision insurance through UnitedHealthcare
  • Company-paid Life Insurance (only for Full-time employees)
  • 401K - with company match
  • Professional Development Reimbursement - FFC will match 50% of the cost for an activity up to a maximum reimbursement amount of $200 allowed during the calendar year. We encourage our staff to diversify their educational development. This benefit becomes effective after 90 days of employment (only for Full-time employees)
  • We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
Continued Education:
  • At FFC, we strive to employ the best, most qualified, and experienced talent in the industry. Due to rapidly changing technologies and methodologies, we recognize it is imperative to provide continued education in order to stay abreast of the evolution of fitness and wellness.
  • FFC University is a collection of continued education courses in various areas of study that is available to all employees. From our newly added Yoga Teacher Training, to ACE personal training, group fitness certification, and Pilates teacher training, to CPR/AED accreditation and even training and certification in pool maintenance and operation, you'll find it at FFC University.
  • FFC has partnered directly with ACE and NASM to offer discounted and at times free access to CECs to help keep your education levels and certifications current.
Other Perks of Working at FFC:
  • Complimentary Club Membership to use any of our FFC locations
  • Open Door Policy - Your managers and the corporate team all have an open door policy
  • Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment
  • 25% discounts on Spa, Retail, and Fitness classes for all employees
  • Employee appreciation programs
  • Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more
Our Purpose:

"To enhance the lives of our members and guests by improving their overall health and well-being."

Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," and we are committed to building a respectful and inclusive community.


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