Retail Store Supervisor
4 days ago
About the Role
We are seeking a highly skilled and experienced Automotive Assistant Store Manager to join our team at Midas. As a key member of our service department, you will be responsible for managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.
Key Responsibilities
- Customer Service: Deliver exceptional customer service while listening to and consulting customers, following up with customers on services requested, estimated completion times, etc.
- Vehicle Inspections: Oversee complete vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts.
- Pricing and Sales: Deliver and discuss pricing estimates with customers, promoting shop service specials and maintaining inventory counts.
- Team Leadership: Lead, manage, and train team members while keeping in tune with our company's vision, purpose, core values, and employee creed.
- Supervision: Supervise up to ten employees, overseeing technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
Requirements
- General Automotive Knowledge: Possess general automotive knowledge and experience in sales.
- Language Skills: Be fluent in English and Spanish.
- Customer Service: Demonstrate excellent customer service disposition and good communication skills.
- Leadership: Possess leadership ability, team building skills, and the ability to work a flexible retail schedule, including weekends, evenings, and holidays.
- Valid Driver's License: Hold a valid driver's license.
Compensation
$22.00 per hour
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