Retail Store Supervisor

4 days ago


Tampa, Florida, United States Midas Full time

About the Role

We are seeking a highly skilled and experienced Automotive Assistant Store Manager to join our team at Midas. As a key member of our service department, you will be responsible for managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Key Responsibilities

  • Customer Service: Deliver exceptional customer service while listening to and consulting customers, following up with customers on services requested, estimated completion times, etc.
  • Vehicle Inspections: Oversee complete vehicle inspections and make comprehensive recommendations, building computerized repair orders and sourcing parts.
  • Pricing and Sales: Deliver and discuss pricing estimates with customers, promoting shop service specials and maintaining inventory counts.
  • Team Leadership: Lead, manage, and train team members while keeping in tune with our company's vision, purpose, core values, and employee creed.
  • Supervision: Supervise up to ten employees, overseeing technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.

Requirements

  • General Automotive Knowledge: Possess general automotive knowledge and experience in sales.
  • Language Skills: Be fluent in English and Spanish.
  • Customer Service: Demonstrate excellent customer service disposition and good communication skills.
  • Leadership: Possess leadership ability, team building skills, and the ability to work a flexible retail schedule, including weekends, evenings, and holidays.
  • Valid Driver's License: Hold a valid driver's license.

Compensation

$22.00 per hour


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