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Dental Office Coordinator

2 months ago

Milwaukee, Wisconsin, United States Forward Dental Full time
About Forward Dental - Glendale

Forward Dental - Glendale is a unique dental practice that serves the community with exceptional care and service. As a Business Assistant, you will be part of a 20-person team that thrives on collaboration, communication, and community.

Job Summary

We are seeking a highly organized and detail-oriented Business Assistant to join our team. The successful candidate will be responsible for managing front office duties, including greeting patients, answering phones, and processing insurance claims. If you have excellent communication and organizational skills, and a passion for delivering exceptional patient care, we encourage you to apply.

Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay
Qualifications
  • Minimum qualifications: experience working in a fast-paced and customer-centric environment, excellent communication and organizational skills
  • Preferred experience: 1+ years of experience in a dental or medical setting, 1+ years of experience with insurance billing and accounts receivable, Dentrix or other dental software experience
Physical Requirements
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times