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Customer Service Supervisor

2 months ago

Kalamazoo, Michigan, United States D&W Fresh Market Full time

D&W Fresh Market

**Job Summary**

As a Customer Service Lead at D&W Fresh Market, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will supervise and direct front-end activities, train others to perform department activities, and manage the selection, scheduling, and supervision of team members to meet or exceed productivity levels.

**Key Responsibilities**

* Provide and maintain a high standard of customer service in the store's front-end operations
* Supervise and direct all front-end activities in the absence of the Customer Service Manager
* Train others to perform all department activities and functions
* Manage the selection, scheduling, and supervision of team members to meet or exceed departmental productivity levels

**Requirements**

* Strong customer service skills and ability to work in a fast-paced environment
* Excellent communication and leadership skills
* Ability to work independently and as part of a team

**What We Offer**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

**Hiring Immediately**