Sales and Service Excellence Manager
4 weeks ago
At StretchLab Gilbert, we are seeking a highly motivated Sales Manager to drive sales and service excellence for our luxury fitness brand. This is an excellent opportunity to interact with clients on a daily basis and create a supportive and meaningful community.
Key Responsibilities:
- Oversee all studio sales functionality, including membership and retail sales.
- Lead generation through Grass Roots Marketing and networking.
- Manage staff schedule and ensure cleanliness and organization of the studio.
- Provide exceptional customer service to existing members via face-to-face service, phone, and email.
- Become proficient in ClubReady software to troubleshoot client account inquiries and possible sales opportunities.
Requirements:
- 1+ year of fitness sales or relevant sales experience preferred.
- Confident in generating personal sales and managing multiple revenue streams.
- Excellent communication and interpersonal skills, with the ability to work harmoniously with co-workers, clients, and the general public.
- Ability to recognize areas of improvement and make changes using good judgment.
- Proficiency with computers and Studio software.
Benefits:
- Hourly base rate plus incentives.
- Employee Retail Discount.
What We Offer:
- A supportive and meaningful community.
- Opportunities for professional growth and development.
- A competitive spirit and a passion for fitness.
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information].
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