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Branch Manager Trainee Position

4 weeks ago


Los Angeles, California, United States Regional Finance Corp Full time
Job Title: Branch Manager Trainee

Are you looking to take your career to the next level in the consumer finance industry? Regional Finance Corp is seeking a highly motivated and detail-oriented Branch Manager Trainee to join our team.

Job Summary:

The Branch Manager Trainee will assist the Branch Manager in learning the consumer finance business, RMC's business practices, and prepare to manage a branch office. This role is designed to develop the necessary skill set to run a branch, including training on how to effectively manage people.

Key Responsibilities:
  • Complete a 15-month technical and soft skill training program in preparation for a Branch Manager role.
  • Develop subject matter expertise in RMC personal loan product offerings and present loan solutions to customers.
  • Assist in developing marketing strategies to increase branch's loan portfolio and enhance profitability.
  • Establish and build customer relationships through delivering exceptional service.
  • Utilize RMC account management practices to assist delinquent customers.
  • Transport money and deposits to and from bank.
  • Complete training program within the time set forth by the Training Department.
  • Attend required in-person training at offsite locations.
  • Complete weekly progress reports and work with management to develop, communicate, and track daily/weekly/monthly goals.
  • Report, manage, and maintain branch standards on all aspects of delinquency.
  • Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
  • Close loans as directed by manager.
  • Manage all branch-to-customer communications via mail.
  • Process loan product applications.
  • Work with manager to ensure proper open and close procedures completed daily for branch.
  • Assist in development of new and maintenance of current business-to-business contacts.
Requirements:
  • Bachelor's degree.
  • Experience with Microsoft Office Suite products.
  • Detail-oriented.
  • Must pass drug screen, criminal, and credit background checks.
  • Valid Driver's License and access to a dependable automobile with liability insurance coverage.
  • Willingness to relocate for career advancement.
  • Ability to travel.
Preferred Qualifications:
  • Bachelor's degree in a related field (business, accounting, finance, economics, management, marketing).
  • Bilingual.
  • Leadership roles in collegiate activities.
  • Community involvement.
Critical Competencies:
  • Demonstrated passion for customer service.
  • Excellent written and verbal communication skills.
  • Customer service-minded with a personality that relates well with a broad spectrum of people.
  • Thrives in a pay-for-performance atmosphere.
  • Proven ability to multi-task.
  • High degree of integrity.
  • Confidence.
  • Sales mentality.
  • Adaptable to an ever-changing environment.
  • Desire for career advancement.
  • Problem-solving skills.

Regional Finance Corp is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law. Our policy of non-discrimination applies to all phases of the employment process and relationship, including recruitment and selection, compensation and benefits, professional development and training, promotions and opportunities, transfers, social and recreational programs, layoff, and terminations.