Senior Branch Network Management Trainee

4 weeks ago


Los Altos, California, United States Wells Fargo Full time
About this role:

Wells Fargo is seeking a Senior Branch Network Management Trainee to lead, manage, and develop a diverse team of direct and indirect reports. The ideal candidate will create a culture that fosters engagement and generates commitment and accountability to business outcomes. They will be responsible for leading a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch.

Key responsibilities:

Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business

Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives

Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience

Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience

Requirements:

4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

2+ years of leadership experience

Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success

Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives

What we offer:

Wells Fargo provides eligible employees with a comprehensive set of benefits, including health benefits, 401(k) Plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance. We also offer parental leave, critical caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement.

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