Senior Branch Network Management Trainee
1 week ago
Wells Fargo is seeking a Senior Branch Network Management Trainee to lead, manage, and develop a diverse team of direct and indirect reports. This role is responsible for creating a culture that fosters engagement and generates commitment and accountability to business outcomes. The successful candidate will be able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business.
Key responsibilities:
Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.
Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
Requirements:
4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
2+ years of leadership experience.
Preferred qualifications:
Management experience including hiring, coaching, and developing direct reports.
Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
What we offer:
Wells Fargo provides eligible employees with a comprehensive set of benefits, including health benefits, 401(k) Plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance. We also offer parental leave, critical caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement.
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