Order Processing Specialist

1 week ago


Sherwood, Oregon, United States Volt Workforce Solution Full time

Volt Workforce Solution is immediately hiring a skilled Order Processing Representative in Oregon. This full-time opportunity offers a competitive salary and a range of benefits.

Job Overview

This position is responsible for processing customer orders, answering inquiries, and providing excellent customer service. The ideal candidate will have strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:
  • Process customer orders, including answering phone calls and responding to emails
  • Resolve customer issues and concerns in a professional and courteous manner
  • Calculate prices, discounts, and proposals to meet customer requirements
  • Maintain accurate records of customer interactions and orders
  • Contact customers regarding returned orders and exchanges
  • Cancel orders due to inventory or delivery problems
  • Calculate purchase subtotals and shipping costs for submission to customers
  • Maintain up-to-date tax exempt certificates for cruise line customers and shippers
  • Receive and process payments from customers using electronic transaction services
  • Document order issues and maintain a record of customer complaints
  • Maintain an inventory of shipping supplies, including boxes, labels, tape, bubble wrap, loose packing materials, or tape guns
  • Create, manage, or automate orders or invoices using order management software
  • Receive, verify, count, separate, and stock all products shipments from vendors through UPS or FedEx
  • Conduct regular inventory counts
Benefits:
  • A competitive salary ranging from $24-$25 per hour
  • A comprehensive benefits package, including health, dental, vision, term life, short-term disability, AD&D, 401(k), sick time, and other paid leaves (as required by law)
  • An Employee Assistance Program (EAP)
About Volt Workforce Solution

Volt Workforce Solution is an Equal Opportunity Employer committed to providing a work environment free of discrimination and harassment. We strive to create a diverse and inclusive workplace that values the contributions of all employees.



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