Client Relationship Lead

4 days ago

Coral Gables, Florida, United States Neiman Marcus Group Careers Full time

About the Role

We are seeking a Client Relationship Lead to join our team at Neiman Marcus Group Careers. As a Client Relationship Lead, you will be responsible for creating and supporting growth strategies for targeted client segments at the store level, enabling associates to cultivate relationships with clients of the Neiman Marcus brand.

Key Responsibilities

  • Cultivate relationships with all client segments within the store/market
  • Develop and decide the best practices to deploy to achieve Client Development KPIs in Store or Market in collaboration with Brand Experience
  • Guide all Client Development-specific initiatives in store in partnership with Client Development Market Manager and Store Leadership Team
  • Leverage digital tools as an important enabler to deepen and build relationships
  • Identify opportunities to deepen relationships with top clients for Private Client Relations (PCR) programs and experiences
  • Assist and partners with Brand Experience coordinating in-store experiences (e.g., Fitting Room Experience, events)

Requirements

  • 2-4 years of experience, luxury retail fashion experience
  • Ability to establish close working relationships
  • Microsoft Office Suite proficient
  • Associate will work a flexible schedule
  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds

About Neiman Marcus Group Careers

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

Our Commitment to Diversity and Inclusion

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.

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