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Program Director

1 month ago

Los Angeles, California, United States CRT Programs Full time
About CRT Programs

CRT Programs is a leading provider of mental health services, dedicated to enhancing the quality of life for individuals in need. Our team is passionate about delivering exceptional care and support to our clients, and we are seeking a highly skilled and compassionate Program Director to join our team.

Job Summary

The Program Director will be responsible for overseeing the day-to-day operations of our residential treatment program, ensuring the highest levels of client satisfaction and program completion. This role will involve managing staff performance, developing client schedules, and maintaining a safe and supportive environment for our clients.

Key Responsibilities
  • Performance Management: Monitor and evaluate staff performance to ensure operational efficiency and effectiveness.
  • Client Satisfaction and Program Completion: Develop and implement strategies to improve client satisfaction and minimize non-completion rates.
  • Recruitment and Retention: Lead the recruitment, interviewing, hiring, and training processes for direct care support staff.
  • Client Schedule Development: Collaborate with the clinical director to create and refine client schedules.
  • Staffing Schedule: Develop and manage staff schedules to ensure optimal coverage at all times.
  • Quality Assurance: Ensure the safety and upkeep of the facility, upholding stringent standards.
  • Leadership and Morale: Foster a positive and supportive environment to maintain client and staff morale.
  • HR Coordination: Liaise with HR to facilitate the onboarding of new staff members and handle terminations.
  • Community Engagement: Develop and maintain relationships with FSP providers as part of our community outreach efforts.
Requirements
  • Joint Commission Accreditation standards: 1 year of experience (Preferred)
  • Computer and EMR system literacy: 3 years of experience (Preferred)
  • California DSS regulations for MH programs: 1 year of experience (Required)
  • California DHCS regulations: 1 year of experience (Preferred)
Work Environment

This is an in-person role, requiring the Program Director to be present on-site at our facility in Sylmar, California.