Table Games Division Director

1 week ago


Philadelphia, Pennsylvania, United States Rivers Casino Philadelphia Full time

Overview: The Director of Table Games is responsible for overseeing the operations of the table games sector, ensuring adherence to state regulations and internal policies while fostering a culture centered on guest satisfaction and service excellence.

Engagement Philosophy:

We prioritize team member engagement as the foundation for an exceptional workplace culture and outstanding guest service. In every interaction, we embody three key behaviors:

  • Exhibit a welcoming demeanor through smiles and positive body language.
  • Initiate greetings with both team members and guests to enhance service delivery.
  • Conclude conversations with a positive farewell remark.

Key Responsibilities:

Oversee the live table games operations within the casino.

Manage all aspects of table game operations, including inventory management of gaming equipment, such as dice and cards.

Protect company assets within the table games division.

Establish and uphold gaming rules and regulations in compliance with state gaming laws.

Plan and lead the staffing, training, and development of table games personnel.

Conduct financial forecasting and analysis for the department.

Develop and implement departmental policies and procedures.

Analyze game trends and performance metrics.

Strategize and manage growth initiatives for the business.

Prepare departmental budgets and manage operations to optimize revenue and control costs.

Recruit and oversee the development of departmental staff.

Communicate and ensure the consistent application of company philosophies and human resource policies.

Effectively resolve customer disputes while maintaining game security and ensuring customer satisfaction.

Provide complimentary services in accordance with the established comp matrix.

Actively participate in supporting programs for responsible gambling.

Qualifications:

Must be at least 18 years old.

A college degree is preferred.

Proficient knowledge of table games mathematics, procedures, game protection, regulations, and training requirements.

Familiarity with various table games, including blackjack, craps, roulette, and specialty games.

Exceptional customer service and interpersonal skills.

Ability to inspire and motivate staff through a collaborative approach.

Demonstrated leadership capabilities, including effective delegation.

Strong communication skills, both written and verbal.

A minimum of 5 years' experience in casino management is required.

Availability for flexible shifts, including weekends and holidays.

Ability to obtain and maintain all necessary licensing.

Physical and Mental Requirements:

  • Regularly required to stand for extended periods, see, walk, talk, and hear; use hands to manipulate objects and reach with arms.
  • Occasionally lift and/or move up to 25 pounds.
  • Must be able to distinguish colors.
  • Able to collaborate with others while maintaining a positive and professional attitude.
  • Capability to work in a noisy and smoky environment.


  • Philadelphia, Pennsylvania, United States Rivers Casino Philadelphia Full time

    Overview: The Director of Table Games is responsible for overseeing the operations of the table games sector, ensuring adherence to state regulations and internal policies while fostering a culture of exceptional guest service and satisfaction.Engagement Philosophy:We prioritize team member engagement as the foundation of a positive culture and outstanding...


  • Philadelphia, Pennsylvania, United States Rivers Casino Philadelphia Full time

    Overview: The Director of Table Games is responsible for overseeing the operations of the table games sector, ensuring adherence to state regulations and internal policies while fostering a culture of exceptional guest service.Engagement Philosophy:We prioritize team member engagement as the foundation of a thriving culture and outstanding guest experiences....


  • Philadelphia, Pennsylvania, United States Rivers Casino Philadelphia Full time

    Overview: The Director of Table Games is responsible for overseeing the operations of the table games sector, ensuring adherence to state regulations and internal protocols while fostering a robust culture of guest satisfaction and service excellence.Engagement Philosophy:We recognize that employee engagement is fundamental to cultivating a positive...


  • Philadelphia, Pennsylvania, United States Rivers Casino Philadelphia Full time

    Overview: The Director of Table Games is responsible for overseeing the operations of the table games sector, ensuring adherence to state regulations and internal protocols, while fostering a culture of exceptional guest service and satisfaction.Engagement Philosophy:We believe that employee engagement is crucial for cultivating a positive environment and...


  • Philadelphia, Pennsylvania, United States Rivers Casino Philadelphia Full time

    Overview: The Director of Table Games is responsible for overseeing the operations of the table games sector, ensuring adherence to state regulations and internal policies while fostering a culture centered on guest satisfaction and service excellence.Engagement Philosophy:We recognize that the engagement of our team members is crucial for cultivating a...


  • Philadelphia, Pennsylvania, United States Aramark Full time

    Job DescriptionAs a Concessions Divsion Director you will plan, manage, and guide Food and Beverage contract services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.Depending on the client, services can include food service, facility support, custodial services, retail,...


  • Philadelphia, Pennsylvania, United States InsideHigherEd Full time

    Division Head, Neuroanesthesia Research and EducationKey Responsibilities:Lead the Division of Neuroanesthesia in research, education, and clinical practiceDevelop and implement strategic plans for the division's growth and successCollaborate with faculty and staff to advance neuroanesthesia research and educationProvide leadership and mentorship to junior...


  • Philadelphia, Pennsylvania, United States University of Pennsylvania Full time

    The Department of Family Medicine and Community Health at the Perelman School of Medicine at the University of Pennsylvania seeks candidates for an Associate or Full Professor position in the non-tenure academic clinician track. Applicants must have an M.D or M.D./Ph.D. degree. Teaching responsibilities may include overseeing sports medicine education for...


  • Philadelphia, Pennsylvania, United States InsideHigherEd Full time

    About the Role:The Department of Pathology and Laboratory Medicine at the Perelman School of Medicine at the University of Pennsylvania seeks a highly qualified candidate for an Associate or Full Professor position in the non-tenure clinician educator track. The successful candidate will have expertise in Molecular Genetic Pathology and a strong background...


  • Philadelphia, Pennsylvania, United States InsideHigherEd Full time

    Job SummaryThe Division of Infectious Diseases in the Department of Medicine at the Perelman School of Medicine at the University of Pennsylvania seeks a highly qualified candidate for an Assistant Professor position in the non-tenure academic clinician track.Key ResponsibilitiesTeaching responsibilities may include instructing Infectious Diseases fellows,...

  • Director of Rooms

    2 months ago


    Philadelphia, Pennsylvania, United States The Bellevue Hotel Full time

    Compensation TypeYearlySummaryThe Director of Rooms/Operations is responsible for ensuring the operation of Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications, and Reservations in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service while maximizing room revenue and...


  • Philadelphia, Pennsylvania, United States Jefferson Health Full time

    The Chief for the division of dementia and cognitive disorders is responsible for all aspects of the division including clinical care, administration, research and education in the Department of Neurology at Thomas Jefferson University. As the division is less than 5 years old, we are in a growth phase with the long-term goals of being recognized as the...


  • Philadelphia, Pennsylvania, United States Temple University Full time

    Job SummaryThe Assistant Director/Language Learning Services develops and manages a suite of academic support services aimed at supporting language learners, including:a Conversation Partners programtutoring for writing and reading in the target languagesa program of in-center workshops related to language and communicationweekly language tables for ongoing...


  • Philadelphia, Pennsylvania, United States teamworkonline Full time

    POSITION SUMMARY:The Phillies are looking for a Director of Human Resources to join our team based at Citizens Bank Park. The Director of Human Resources will assist the Head of HR in leading the HR function by providing support for key processes. This is a hands-on role, requiring both tactical and strategic leadership ability. The successful candidate will...

  • Project Director

    3 weeks ago


    Philadelphia, Pennsylvania, United States BlueTeam Full time

    Project Director - Private Sector - BlueTeam​We are...BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our clients are the world's premier commercial portfolio owners and operators.We are a turnkey provider for portfolio managers, owners, asset managers...


  • Philadelphia, Pennsylvania, United States Kadiko Full time

    Job DescriptionAbout KadikoKadiko is a leading healthcare brand advancement agency, dedicated to transforming businesses, brands, and lives through innovative design and strategic partnerships.Job SummaryWe are seeking a highly motivated and experienced Director of Business Growth to lead our sales activities and implement our business development plan. The...


  • Philadelphia, Pennsylvania, United States The Westin Philadelphia Full time

    OverviewAssistant Director of CateringIntroductionWe are delighted to extend an invitation to join our dynamic and passionate team at The Westin as the Assistant Director of Catering. In this pivotal role, you will have the unique opportunity to elevate our catering services, ensuring exceptional dining experiences for our clients and guests while supporting...


  • Philadelphia, Pennsylvania, United States InsideHigherEd Full time

    About the RoleThe Director of MBA Career Management is a key position within the Wharton School, responsible for driving the strategy, development, and implementation of a comprehensive career management experience for Wharton MBA students, alumni, and employers. This role reports directly to the Deputy Vice Dean and serves as a senior administrator in the...


  • Philadelphia, Pennsylvania, United States Klick Full time

    About Klick HealthMeet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we're still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who...


  • Philadelphia, Pennsylvania, United States Perelman School of Medicine University of Pennsylvania Full time

    Job SummaryThe Perelman School of Medicine at the University of Pennsylvania is seeking a highly skilled and detail-oriented Athletic Communications Assistant to join our team. As a key member of our Division of Recreation & Intercollegiate Athletics, this role will be responsible for managing media relations, social media, and game-day activities for our...