Front Desk Coordinator
1 month ago
This role is responsible for providing exceptional customer service and administrative support to our team. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail.
Key Responsibilities:
- Relay incoming, outgoing, and intra-system calls through a PBX system
- Record and transmit messages
- Keep records of calls placed
- Provide information to callers and visitors
- Hear and resolve complaints and make appointments
- Handle incoming and outgoing mail
- Control access to the facility
- Keep a log of visitors and issue visitor passes
- Perform routine clerical work, such as entering data and processing documents
- Make announcements/pages over the intercom system
- Contact appropriate individuals for emergencies and building maintenance
- Schedule meetings and maintain a calendar of scheduled meetings
- Ensure set-up requests are submitted and forwarded to the appropriate section
- Post daily meetings on the conference room scheduling board
- Provide facsimile transmitting, receiving, and distribution services
- Maintain the DSW telephone listings and employee distribution lists
- Proven administrative or assistant experience
- Knowledge of office management systems and procedures
- Time management skills and ability to multitask and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Proficient in MS Office Suites and Adobe programs
- Health, dental, and vision coverage
- Life insurance
- Retirement benefits/401K with company matching
- HSA/FSA spending accounts
- Long- and short-term disability
- Pet insurance
- Wellness program initiatives
- RIVA Flex
- Additional workplace benefits
RIVA Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class.
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