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Customer Service Liaison

2 months ago


South Bend, Indiana, United States Waste Connections Full time
Customer Service Representative

At Waste Connections, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Work collaboratively with other departments to resolve customer disputes and concerns
  • Interview customers to gather information and record details for customer service purposes
  • Communicate with customers via phone and in person to receive orders and provide service updates
  • Demonstrate effective use of software to streamline customer interactions and improve service delivery

We're looking for a customer-focused individual with excellent communication and problem-solving skills. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you.