Front Desk Associate

5 days ago


Minneapolis, Minnesota, United States PCYC Full time
About PCYC

PCYC is a community-based nonprofit organization with a 68-year history of delivering exceptional education, arts, and youth programming to children, families, and the North Minneapolis community.

Job Summary

We are seeking a highly organized and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be the first point of contact for visitors, scholars, families, and staff, providing exceptional customer service and support.

Key Responsibilities
  • Greet and assist visitors, scholars, families, and staff in a professional and courteous manner.
  • Manage visitor sign-in and maintain accurate records.
  • Build strong relationships with PCYC scholars, families, staff, and community members.
  • Assist with special events, program promotions, and agency-wide activities as needed.
  • Answer phone calls, take messages, and route calls to the appropriate staff member.
  • Provide general information about PCYC and its programs.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Perform various administrative tasks, including data entry, copying, and word processing.
Requirements
  • High School Diploma or equivalent required.
  • At least one year of experience as a receptionist or in a customer-facing role.
  • Previous experience working in a school setting or nonprofit environment preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work independently with moderate supervision.
  • Proficiency in Microsoft Office and database systems.
What We Offer

PCYC offers a competitive salary, generous paid time off, and a comprehensive benefits package, including health, dental, and vision insurance, as well as a retirement plan with a 25% match.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about working with a dynamic team and making a difference in the lives of children and families, we encourage you to apply.


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