Front Desk Associate

2 days ago


Minneapolis, Minnesota, United States Ebenezer Full time
Job Title: Front Desk Attendant

At Ebenezer Senior Living, we are seeking a highly skilled and customer-focused Front Desk Attendant to join our team. As a Front Desk Attendant, you will be the first point of contact for residents, guests, and staff, providing exceptional service and ensuring a warm and welcoming experience.

Responsibilities:
  • Provide prompt and courteous assistance to residents, guests, and staff, responding to their needs and concerns in a timely and professional manner.
  • Manage the front desk area, ensuring it is clean, organized, and well-maintained, and that all necessary supplies are available.
  • Answer and direct phone calls, taking accurate messages and ensuring their delivery to the appropriate staff member.
  • Assist with resident services, including responding to requests, resolving issues, and providing information and support as needed.
  • Work collaboratively with the building management team to ensure seamless communication and a high level of customer satisfaction.
Requirements:
  • No prior experience required, but a customer service background is preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Basic working knowledge of Microsoft Office applications.

Ebenezer Senior Living is a proud recipient of the 2024 Star Tribune Top Workplace award, and we are committed to providing a supportive and inclusive work environment that fosters growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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