Youth Education Support Specialist

2 weeks ago

Milwaukee, Wisconsin, United States UMOS HEAD START Full time

JOB REQUIREMENTS:
Case Manager Supporting Youth Education - W- YOUTH002068 DESCRIPTION/

RESPONSIBILITIES:

Youth Education Navigator Job Responsibilities:

  • Stay informed about job center and workforce initiatives and services.
  • Conduct individual sessions with clients to clarify eligibility criteria and registration processes for available services.
  • Create and manage a comprehensive database of community resources, ensuring a robust referral system.
  • Engage in outreach efforts to educate clients about program options, rights, and responsibilities.
  • Provide assistance to enhance educational outcomes.
  • Build partnerships with local high schools.
  • Support youth in re-enrollment in high school after dropping out or relocating.
  • Explore alternative educational pathways for students outside traditional schooling.
  • Aid youth in enrolling in and completing GED/HSED programs, including support for teen parents in finding childcare.
  • Foster and maintain relationships with educational institutions and programs based on community needs.
  • Mediate student conflicts and facilitate social skills development through group activities.

Provide supportive services, including but not limited to:

  • Technology resources - laptops/tablets, mobile internet access, transportation assistance, and educational incentives (e.g., gift cards).
  • Basic school supplies (e.g., notebooks, folders, writing instruments) and necessary materials for school attendance (e.g., clothing, winter gear).
  • Home study materials (e.g., desks, lamps, chairs, headphones).

* Identify and connect clients with essential supports and services to meet their unique needs.

* Collaborate with case managers and educational partners to evaluate youth and identify suitable educational options and resources (e.g., mentoring, literacy programs, tutoring).

* Assist students facing academic, attendance, or behavioral challenges and guide families in accessing necessary services to enhance student success.

* Responsible for documenting participant information in relevant systems.

* Assist individuals with disabilities in navigating job center services, ensuring access to specialized resources.

* Demonstrate exceptional customer service skills while addressing client concerns and barriers.

* Connect youth with vocational training, college, or technical school opportunities.

* Act as the primary educational liaison for youth, staff, partners, and community organizations.

* Identify and link youth to resources that promote essential life skills, including financial literacy, household management, and leadership.

Employment with UMOS is contingent upon successful completion of a criminal background check prior to employment.

UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


OTHER EXPERIENCE AND QUALIFICATIONS:

Youth Education Navigator Job Qualifications:

  • Minimum of a High School Diploma (or equivalent) supplemented by two years of relevant post-secondary education in human services or a related field. Additional years of relevant work experience may substitute for education.

Note:

* At least two years of experience in roles such as instructional aide, vocational technician, or career counseling.

* Familiarity with job center functions, eligibility requirements, and available services is essential.

* Preferred experience includes working with special education programs, individualized education plans, and dropout prevention strategies.

* Strong oral and written communication skills, along with problem-solving and decision-making abilities.

* Knowledge of community resources and effective organizational skills.

* Understanding of the educational needs of culturally and linguistically diverse populations.

* Bilingual in English and another language is preferred.

* Must possess a valid driver's license and adequate auto liability insurance.


APPLICATION INSTRUCTIONS:
Apply Online

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Other:
Applicants ONLY to apply via URL link provided

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