Youth Education Support Specialist

2 weeks ago

Milwaukee, Wisconsin, United States UMOS HEAD START Full time

JOB REQUIREMENTS:
Case Manager Supporting Youth Education - W- YOUTH002068 DESCRIPTION/

RESPONSIBILITIES:

Youth Education Navigator Job Responsibilities:

  • Stay informed about job center and workforce program offerings and services.
  • Conduct personalized sessions with clients to clarify eligibility criteria and registration processes for workforce programs.
  • Create and maintain a comprehensive database of community resources, both internal and external, and develop a referral system.
  • Engage in outreach initiatives to educate clients about program options, rights, responsibilities, and relevant eligibility information.
  • Support clients in achieving educational goals.
  • Foster partnerships with local high schools.
  • Assist youth in re-enrolling in high school if they have previously dropped out or relocated.
  • Explore alternative educational pathways for students outside the traditional public school system.
  • Aid youth in enrolling in and completing GED/HSED programs, as needed. If the youth is a teen parent, help them find appropriate childcare resources.
  • Build and sustain relationships with educational institutions and programs based on community needs and trends.
  • Mediate student conflicts and facilitate problem-solving strategies, including leading social skills groups aimed at promoting positive behavior.

Provide supportive services, including but not limited to:

  • Technology resources such as laptops/tablets and mobile internet/hotspots.
  • Transportation assistance.
  • Educational incentives (e.g., gift cards).
  • Basic school supplies (e.g., notebooks, folders, writing instruments, backpacks).
  • Essential materials for school attendance (e.g., clothing/uniforms, winter wear).
  • Home study materials (e.g., desks, lamps, chairs, headphones, webcams, whiteboards).

* Identify connections to resources and services tailored to specific needs.

* Collaborate with case managers and educational partners to evaluate youth and determine suitable educational options and support resources (e.g., mentoring, literacy/ESL, tutoring programs).

* Assist students facing academic, attendance, or behavioral challenges and guide parents and students in finding necessary services (e.g., counseling, resource referrals) to enhance student success.

* Responsible for documenting all relevant participant information in various systems, including WWP and ECF.

* Support individuals with disabilities in accessing job center and workforce program services, including specialized equipment.

* Exhibit exceptional customer service skills while addressing client concerns and barriers.

* Connect youth with resources for vocational training, college, technical school, or employment opportunities.

* Act as the primary educational liaison and coordinator for youth, staff, partners, and community organizations.

* Identify and link youth to resources such as Boys and Girls Clubs, Youth Build, and other supportive services.

* Connect youth with programs that provide essential life skills training, including financial literacy, household management, family planning, communication, time management, decision-making, and leadership.

Employment with UMOS is contingent upon successful completion of a criminal background check prior to employment.

UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


OTHER EXPERIENCE AND QUALIFICATIONS:

Youth Education Navigator Job Qualifications:

  • A minimum of a High School Diploma (or equivalent) supplemented by two years of relevant post-secondary education in human services or a related field. Note: additional years of work experience in a relevant field can substitute for one year of education.

Note:
  • At least two years of experience in one or a combination of the following: instructional aide, vocational technician, career counseling technician, or similar services. Note: additional years of post-secondary education in a relevant field can substitute for one year of experience.

* Familiarity with job center and workforce program functions, including eligibility requirements, services, and processes.

* Preferred experience with Special Education Programming, Individualized Education Plan Assessment Process, Department of Vocational Rehabilitation, truancy issues, and dropout prevention strategies.

* Strong oral and written communication skills, along with problem-solving and decision-making abilities.

* Knowledge of internal and external community resources.

* Proficiency in computer programs and strong organizational skills.

* Understanding of the educational needs of culturally and linguistically diverse populations that are economically disadvantaged.

* Bilingual in English and any other language is preferred.

* Must possess a vehicle and adequate auto liability insurance.


APPLICATION INSTRUCTIONS:
Apply Online

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Other:
Applicants ONLY to apply via URL link provided

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