Community Liaison

4 days ago


Miami, Florida, United States Tailwind Group Inc Full time
Job Summary

Tailwind Group Inc is seeking a highly motivated and detail-oriented Community Assistant to join our team. The successful candidate will provide exceptional customer service, administrative support, and contribute to the overall success of our property.

Key Responsibilities

  • Model and cascade Tailwind Group's core values: Entrepreneurial, Versatile, Responsive, Innovative, and Integrity.
  • Deliver outstanding customer service to residents, prospects, vendors, officials, and community members.
  • Participate in marketing efforts, customer appreciation events, and other special events.
  • Respond to leasing inquiries, conduct tours, and complete follow-ups with potential residents.
  • Assist with annual unit turnover and execute move-in/move-out procedures.
  • Complete administrative tasks, maintain accurate file documentation, and assist with fee collection.
  • Seek feedback from residents and communicate with the team.
  • Respond to after-hour emergency issues as needed.

Requirements

  • Prefer on-site living and current enrollment at the university.
  • Demonstrated ability to work in a fast-paced environment managing multiple projects.
  • Strong administrative, organizational, and communication skills.
  • High level of integrity and professionalism.
  • Self-motivated individual with excellent teamwork skills.
  • Positive and innovative approach to problem-solving.
  • Proficiency in Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.

About Us

Tailwind Group Inc is a real estate company that capitalizes on opportunities in acquisition, development, and management. We strive to create a workplace culture that is versatile, innovative, and the best in our market. We are committed to attracting and retaining talented individuals who share our core values.



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