Insurance Resource Specialist

5 days ago


Montgomery, Alabama, United States Alfa Insurance Corporate Careers Full time

About Us: Alfa Insurance is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm, and business insurance products. Our company is known for its superior service and received the highest score in the Southeast region of the J.D. Power 2024 U.S. Auto Insurance Study.

Job Description: As a Sales and Support Expert at Alfa Insurance Corporate Careers, you will be responsible for providing unique, personalized customer service and sales opportunities to continue our growth in the marketplace.

Key Responsibilities:

  • Provide first-level assistance for defined problems; escalate trouble tickets as necessary to higher-level staff.
  • Assist customers and employees with quoting, binding, policy amendments, payments, and claims.

Requirements:

  • A high school diploma is required; an Associate's Degree is preferred.
  • The successful candidate must be able to obtain an Insurance Producer license and apply for a non-resident license within 30 days from the date of hire.
  • We are looking for individuals with one year of work experience and excellent customer service skills, interpersonal skills, and telephone etiquette.

Salary Range: $50,000 - $70,000 per year, depending on location and experience.

Benefits:

  • Opportunity for annual performance bonus
  • Discounts on auto insurance (underwriting approval required)
  • Health, dental, supplemental cancer, vision insurance, and 401(k) plan
  • Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires


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