Dealership Operations Director
3 days ago
We are seeking an experienced Automotive Service Manager to lead our Service Department at Hertrich Family of Dealerships. This is a leadership role that requires strong management skills, attention to detail, and excellent communication and collaboration abilities.
The estimated annual salary for this position is $130,000 - $155,000, based on industry standards and market conditions. We offer a comprehensive benefits package and opportunities for growth and development, making this a lucrative opportunity for the right candidate.
About the JobIn this role, you will be responsible for overseeing the Service Department and ensuring customers receive prompt, courteous, and effective service with a positive dealership experience. You will provide support to the new and used vehicle sales operations by ensuring their service needs are met in a timely and efficient manner.
You will also serve as a liaison between service advisors, technicians, and customers, and oversee the hiring, managing, and developing of Service Department employees. Key responsibilities include ensuring high levels of customer satisfaction and loyalty, monitoring and maintaining training and certification requirements for Service Department employees, and prioritizing required services.
Key Responsibilities:- Ensure high levels of customer satisfaction and loyalty
- Monitor and maintain training and certification requirements for Service Department employees
- Prioritize required services and ensure accurate handling of all aspects of the service transaction
- Foster a positive and productive work environment
To be successful in this role, you will need:
- At least 3 years of proven success as a Service Manager
- Previous dealership or service repair shop experience
- Top-level management skills with an impeccable work ethic and positive attitude
- Motivation to be the best of the best; willing to put in the hours to achieve results through our processes
- Thorough understanding of the value of high CSI scores
- Strong communication and collaboration skills, professional, team player, passionate, driven
- Intermediate computer proficiency is required; Dealer Track experience a plus
Our company is committed to providing a drug-free workplace and strives to attract and retain a diverse workforce. If you are a dedicated, innovative, and enthusiastic person who is looking for a challenging and rewarding opportunity, we invite you to apply for this position.
-
New Castle, Delaware, United States HERTRICH Family of Automobile Dealerships Full timeRole DescriptionA talented Regional Performance Director is sought to drive results in a fast-paced, rapidly growing company. This position involves working closely with store General Managers to drive profitability and performance, create a standard of excellence in Customer Satisfaction Index (CSI) and Sales Effectiveness. The successful candidate will be...
-
Automotive Regional Performance Director
3 days ago
New Castle, Delaware, United States HERTRICH Family of Automobile Dealerships Full timeAre you a seasoned executive-level professional looking to make a significant impact in the automotive industry? As a Regional Performance Director with the Hertrich Family of Dealerships, you will have the opportunity to lead multiple dealership teams across the Delmarva peninsula. With over 24 dealerships, 13 Collision Centers, and 19 Automotive Brands...
-
Automotive Service Director
6 days ago
New Castle, Delaware, United States HERTRICH Family of Automobile Dealerships Full timeJob OverviewAs a top-performing Automotive Service Manager, you will play a crucial role in driving our service department's success. With a strong focus on customer satisfaction, team leadership, and process improvement, this is an exceptional opportunity to advance your career in the automotive industry.About UsThe Hertrich Family of Dealerships is a...
-
Service Operations Manager
6 days ago
New Castle, Delaware, United States HERTRICH Family of Automobile Dealerships Full timeService Department Leadership OpportunityA highly motivated and goal-oriented Automotive Service Manager is sought to take our service department to new heights. If you're looking to drive business results and create exceptional customer experiences, this is your chance to shine.About the RoleThis leadership position requires a seasoned professional with a...
-
Automotive Department Head
6 days ago
New Castle, Delaware, United States HERTRICH Family of Automobile Dealerships Full timeOpportunity for Career AdvancementWe are seeking an exceptional Automotive Service Manager to lead our Service Department and take their career to the next level.A competitive salary of $120,000 - $150,000 per year, plus comprehensive benefits package and opportunities for growth and development make this a lucrative opportunity for the right candidate.About...
-
Electronics Support Specialist
6 days ago
New Castle, Delaware, United States Delaware River & Bay Authority (DRBA) Full timeAbout the RoleIn this exciting opportunity, you will have the chance to develop your skills as an Electronic Systems Technician Apprentice with the Delaware River & Bay Authority (DRBA).Job Description:Assist Electronics Systems Technicians in installing, programming, and servicing equipment and peripherals in electronic systems.Follow direction from...
-
Dealership Operations Manager
2 weeks ago
New Braunfels, Texas, United States Kahlig Auto Group Full timeKahlig Auto Group is seeking a highly experienced Dealership Operations Manager to manage the day-to-day operations of Bluebonnet Motors. The successful candidate will have strong leadership skills, excellent communication abilities, and a proven track record of achieving business goals.Key Responsibilities:Operations Management: Oversee the day-to-day...
-
Automotive Regional Performance Director
3 weeks ago
New Castle, DE, United States The Hertrich Family of Dealerships Full timeAutomotive Regional Performance Director - New Castle Acura - New Castle, DE AUTOMOTIVE REGIONAL PERFORMANCE DIRECTOR Are you a proven executive level, multi-location dealership manager or a Chief Operating Officer for a small dealership group looking for the opportunity to make a larger impact? Would you like to be part of an environment where team members...
-
Director of Strategic Operations
2 weeks ago
New York, New York, United States Atalco Gramercy Operations Full timeAbout Atalco Gramercy OperationsWe are a dynamic organization seeking an exceptional individual to fill the role of Director of Strategic Operations. Our team is dedicated to delivering high-quality services, and we believe that this position will play a vital part in driving our success.Job SummaryThe Director of Strategic Operations will oversee all...
-
Dealership Operations Manager
4 days ago
New London, Connecticut, United States Whaling City Mazda Full timeAbout the Role: We are looking for a highly experienced Dealership Operations Manager to join our team at Whaling City Mazda. As General Sales Manager, you will be responsible for leading the sales team, driving sales growth, and ensuring high customer satisfaction scores. You will also be responsible for mentoring new and experienced sales reps, conducting...
-
Director of Environmental Operations
1 week ago
New Castle, Indiana, United States Forefront Healthcare & Culinary Services Full timeJob OverviewForefront Healthcare & Culinary Services is seeking a motivated Director of Environmental Operations to join our team at a beautiful healthcare account in New Castle, IN.This is an exciting opportunity to lead the Environmental Services department and contribute to the success of our company. We offer a competitive salary of $75,000 - $90,000 per...
-
Director of Operations and Strategy
4 weeks ago
New Castle, Pennsylvania, United States flyADVANCED Aviation Group Full timeFly ADVANCED Aviation Group seeks an experienced Director of Operations and Strategy to lead our team in delivering exceptional flight training services. With a strong focus on strategic planning, leadership, and customer satisfaction, this role is ideal for individuals who thrive in fast-paced environments and are passionate about aviation.About the RoleThe...
-
Automotive Operations Manager
4 weeks ago
Castle Rock, Colorado, United States Foundation Automotive - Castle Rock Ford Full timeAbout UsFoundation Automotive is a rapidly expanding automotive group with a presence in thirty-three dealerships across the United States. Our mission is to provide top-tier automotive solutions, built on our Core Values of Employee Empowerment, Customer Satisfaction, Teamwork, Honesty and Integrity, Innovation and Continuous Improvement.Job OverviewThis...
-
Dealership Lot Worker
5 days ago
New Hope, Pennsylvania, United States PARC-M INC Full timeDealership Lot Worker Job DescriptionThis role requires a detail-oriented individual who can work effectively in a fast-paced environment. As a Dealership Lot Worker, you will be responsible for taking clients' information, parking their vehicles, and ensuring they have a positive experience. We seek candidates with excellent communication skills and a...
-
Manufacturing Operations Director
4 weeks ago
New Castle, Pennsylvania, United States HSM Full timeOverviewThe Manufacturing Operations Director will oversee the strategic direction and implementation of manufacturing operations to drive revenue growth and profitability. This role requires a strong leader who can promote a culture of ownership, harmony, and continuous improvement among team members.About UsHSM is a third-generation, privately held company...
-
Operations Director
2 days ago
New York, New York, United States Veo - Operations Careers Full time**About Veo - Operations Careers**We are a dynamic and innovative transportation company looking for an experienced Operations Manager to oversee our Manhattan, KS local operations.The ideal candidate will have a proven track record in managing daily warehouse and field operations, with a bias for execution and excellent customer service. As Veo's Operations...
-
Manufacturing Operations Director
4 weeks ago
New Castle, Pennsylvania, United States HSM Full timeOverviewThe Manufacturing Operations Director will oversee and direct all aspects of plant operations to drive revenue growth, profitability, and excellence in manufacturing while fostering a collaborative work environment that promotes employee engagement and ownership.Company OverviewHSM is a third-generation, privately held company with a rich history of...
-
Director of Vehicle Repair Services
5 days ago
New York, New York, United States Tantillo Auto Group Full timeAbout the RoleWe are seeking a skilled and experienced Service Director to join our team at Tantillo Auto Group. As a Service Director, you will be responsible for overseeing the day-to-day operations of our parts & service department.Key ResponsibilitiesManaging a team of Service Technicians and AdvisorsDeveloping a working knowledge of industry laws and...
-
Operations Director
4 weeks ago
New Castle, Pennsylvania, United States Vaco Full timeAbout the RoleVaco is seeking a seasoned Operations Manager to oversee the strategic leadership of our logistics operations. This pivotal role requires an individual with extensive experience in managing multiple facilities and leading cross-functional teams.Job SummaryThe Operations Manager will be responsible for ensuring that all facilities operate...
-
Medical Director Physician Assistant
3 weeks ago
New Castle, United States SimplyApply Full timeThe Clinic Director is directly responsible for the day-to-day operations of the clinic, while ensuring the Company mission, philosophy, and procedures are embraced by all clinic staff. The Clinic Director is also directly responsible for the treatment of patients within their scope of practice. The Clinic Director is accountable for clinic metrics to...
-
Director of Nursing Leadership
2 weeks ago
New Bedford, Massachusetts, United States SLP Operations, LLC Full timeJob OverviewWe are seeking a highly skilled Director of Nursing to lead our nursing department at SLP Operations, LLC. As a key member of our team, you will be responsible for managing the overall operation of the Nursing department in accordance with company policy and quality standards of nursing care.The ideal candidate will have current Registered Nurse...
-
Experienced Service Writer for Busy Dealership
4 weeks ago
New Haven, Connecticut, United States A-1 Toyota Full timeAbout A-1 ToyotaA-1 Toyota is proud to be the 6th oldest Toyota dealership in the country, with over 50 years of experience providing an unparalleled customer experience. Our family-owned and operated dealership values its team of talented sales and service professionals, who work together to deliver world-class service.Job OverviewWe are seeking a...
-
Operations Director
1 month ago
New Castle, United States flyADVANCED Aviation Group Full timeJob Description/ResponsibilitiesDevelop and implement strategic plans to achieve the flight school's goals and objectives.Provide strategic direction and leadership to the flight school's operational team, including flight instructors, ground instructors, and administrative staff. Oversee day-to-day operations, including the flight schedule, aircraft...
-
Business Analyst for Primary Dealership
5 months ago
New York, United States HexaQuEST Global, Inc. Full timeMandatory Skills: Business Analyst, Primary Dealership, and FR2004 Reporting.Duties: • Oversee the creation and approval of core project documentation including business requirements, functional requirements, technical specifications, user acceptance testing. • Documentation of all required meeting materials • Risk and issue identification,...
-
Director of Facilities Management
4 days ago
New Castle, Pennsylvania, United States The Addison of Clen-Moore Place Full timeJob Title: Director of Facilities ManagementEstimated Annual Salary: $65,000 - $90,000Job Summary:We are seeking a highly experienced Director of Facilities Management to oversee the maintenance and upkeep of our physical plant, ensuring a safe and comfortable environment for our residents.Responsibilities:• Oversee the maintenance and repair of buildings,...
-
Logistics Operations Coordinator
4 weeks ago
Castle Rock, Colorado, United States Foundation Automotive Corp Full timeJob SummaryThe Logistics Operations Coordinator role at Foundation Automotive Corp is a crucial part of our dealership's success. We are seeking a detail-oriented and organized individual to ensure the smooth and efficient operation of our shipping and receiving processes.We estimate an annual salary of $55,000 for this position, taking into account industry...