Luxury Retail Team Supervisor
2 weeks ago
We are seeking an enthusiastic and skilled people manager to take on the role of Team Lead at our esteemed DFS Group. This position is pivotal in bridging the communication between the Boutique Manager, our luxury products, and our valued clientele. You will be responsible for overseeing, mentoring, and cultivating a diverse sales team while promoting a service-oriented atmosphere that ensures a premium experience for our customers. Your expertise will be essential in maintaining an elevated standard of client engagement and building lasting relationships.
Key Responsibilities
- Sales Enhancement and Customer Experience: Collaborate with the Boutique Manager to boost sales; strategize on methods to enhance team productivity.
- Team Leadership: Work alongside management to establish clear objectives for the team, focusing on customer satisfaction and productivity benchmarks.
- Sales Floor Management: Oversee the sales area; ensure optimal team presence for effective coverage and service.
- Staff Coordination: Coordinate with management on staffing needs and scheduling duties.
- Performance Motivation: Inspire the team to achieve or surpass sales and profitability goals; exemplify desired sales behaviors.
- Ensure your team possesses extensive product and brand knowledge.
- Maintain visual merchandising standards to align with brand expectations.
- Provide insights to management regarding merchandise strategies, including promotions and seasonal selections.
- Possesses a degree or equivalent educational/work experience to fulfill the role's essential functions.
- 2 - 4 years of experience in luxury retail; prior leadership experience in retail or service sectors is advantageous.
- Exhibits strong interpersonal skills and the ability to engage effectively with individuals at various levels.
- Demonstrates capability in coaching and mentoring a commissioned sales team.
- Comfortable operating in a high-profile, high-traffic environment.
- Possesses a charismatic and assertive demeanor, with a passion for leading and motivating teams.
- Shows a genuine enthusiasm for fashion brands and products.
- Exhibits excellent verbal and written communication skills.
- Immediate Health Benefits
- 401k Plan Contributions
- Paid Time Off
- Paid Holidays
- Monthly Incentives
- Parking Reimbursement
- Employee Discounts
DFS Group is committed to equal opportunity employment. Our policy is to hire, promote, and treat all employees and applicants based on merit, qualifications, and competency, ensuring a workplace free from discrimination.
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