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Luxury Retail Sales Leader

2 months ago

Los Angeles, California, United States Leap Full time
Job Overview

Ring Concierge is an innovative and rapidly expanding fine jewelry brand, renowned for its bespoke bridal and luxury jewelry offerings. We are in search of a skilled and passionate Sales Supervisor to enhance our boutique's luxury shopping experience and elevate sales performance. As a key member of our leadership team, the Sales Supervisor will exemplify exceptional service standards and drive the achievement of sales targets while ensuring efficient store operations.

Key Responsibilities:
  • Deliver an exceptional luxury shopping experience, ensuring every client interaction reflects the elegance and prestige of our brand.
  • Lead the sales team by setting a strong example, motivating associates to meet and exceed sales goals through superior service and effective selling techniques.
  • Promote a client-focused culture, building lasting relationships with customers and utilizing client insights to tailor their shopping experiences.
  • Manage opening and closing procedures, ensuring the boutique is ready for daily operations while adhering to security protocols.
  • Oversee back-of-house functions, including inventory management and stock replenishment, to maintain organized and accurate inventory levels.
  • Provide training and mentorship to sales associates on product knowledge and brand standards, fostering continuous improvement in performance.
  • Collaborate with management to devise strategies that drive sales and meet store objectives, offering insights based on customer feedback.
  • Maintain an active presence on the sales floor, engaging with clients and addressing any concerns with professionalism.
  • Stay updated on industry trends and competitor activities to effectively position our brand within the luxury jewelry market.
  • Adhere to safety policies to ensure a secure work environment.
Candidate Profile:

If you are a results-oriented sales professional with a passion for luxury retail and a dedication to excellence, we encourage you to consider the Sales Supervisor role at Ring Concierge. Join us in creating memorable experiences and enhancing the fine jewelry landscape for our esteemed clientele.

Qualifications:
  • Minimum of 2 years of experience in luxury retail sales, with a proven history of success in a leadership capacity.
  • Strong commitment to delivering outstanding client experiences and fostering long-term relationships through personalized service.
  • Demonstrated ability to inspire and lead a team towards achieving sales goals.
  • Excellent organizational skills with the capacity to manage multiple tasks in a dynamic environment.
  • Exceptional communication and interpersonal skills, capable of engaging effectively with clients and team members.
  • Detail-oriented with a focus on accuracy in inventory management.
  • Compliance with the company's dress code policy.
  • Must be legally authorized to work in the relevant country.
  • Must be at least 18 years old.
  • Ability to navigate the store effectively to assist clients and fulfill responsibilities.
  • Willingness to handle physical tasks, including lifting items up to 30 lbs.
Performance Metrics:
  • Achievement of sales goals through Key Performance Indicators such as Conversion Rate, Average Order Value, and Units Per Transaction.
  • Client Engagement: Outreach and Networking metrics.
  • Performance in Third Party Evaluations.
  • Efficiency in task completion and meeting deadlines.
About Leap:

Leap is on a mission to create the largest network of branded retail stores, leveraging data and technology to enhance the retail experience. Our platform empowers brands to establish stores that seamlessly integrate with e-commerce, delivering compelling customer experiences informed by extensive data insights.

Benefits:
  • Employee discounts and wardrobe allowances for participating brands.
  • Commission eligibility.
  • 401K plan.
  • Accrued Paid Time Off for eligible employees.
  • Medical, Dental, and Vision benefits for those averaging 32 hours or more per week.
  • Employee Assistance Program.

Salary: $21/hr - $28/hr (dependent on experience).

Leap is committed to fostering a diverse community and values the unique perspectives of all individuals. We believe that our differences contribute to our culture and success.