Director of Operational Insights

2 days ago


Philadelphia, Pennsylvania, United States Aramark Full time
The Director of Business Intelligence role at Aramark is responsible for leading a team of data professionals in the strategic management and utilization of data to drive business insights and informed decision-making across the business.

This individual will partner closely with OpX team members, operational leaders, and IT, serving as the business owner of key operational systems that support field execution. The Director of Business Intelligence will also be responsible for defining, implementing, and executing the organization?s operational reporting and data strategy, ensuring alignment with business objectives and goals.

Responsibilities:

  1. Reporting & Data Leadership:

    Define, implement, and execute the organization?s operational reporting and data strategy, ensuring alignment with business objectives and goals.
  2. Business Reporting: Lead the business reporting function, tracking key metrics and initiatives through automated dashboards and self-serve tools, such as Power BI.
  3. Performance Monitoring: Collaborate with OpX teammates and operational leaders to ensure the proper metrics and systems are in place to measure success and proactively monitor performance.
  4. Metric Integrity: Ensure the relevancy, scalability, and reliability of key performance metrics.

Requirements:

This position requires a Bachelor's degree in Data Science, Computer Science, Information Systems, or a related field; experience in the convenience retail and/or hospitality industry preferred. 8+ years of experience in analytics, and business intelligence, with a proven track record of leading data initiatives at an enterprise or line of business level.

A competitive salary of $120,000 - $180,000 per year, depending on experience, plus benefits, is offered for this position.

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