People Operations Director

5 days ago


Philadelphia, Pennsylvania, United States CSG Talent Full time
About the Opportunity

CSG Talent is seeking a highly skilled Senior HR Manager to lead our USA operations. This role offers an exceptional opportunity for growth and professional development in a dynamic company.

Job Summary

The ideal candidate will have experience in HR management across multiple site locations, with a strong understanding of relevant employment standards and regulatory requirements for the USA. We are looking for a strategic leader who can leverage workforce data to drive insights and develop comprehensive policies that meet operational needs.

Key Responsibilities
  • Leverage workforce data to develop strategic insights for people priorities and workplace planning.
  • Research and develop comprehensive policies across various organizational areas.
  • Collaborate with leadership and departments to ensure policies meet operational needs.
  • Conduct regular reviews to ensure policies remain relevant and compliant.
  • Communicate policy updates effectively to all employees and provide training where needed.
  • Develop and enhance recruitment strategies in collaboration with department managers and external agencies to attract and retain top talent.
  • Manage a performance appraisal system that drives high performance.
  • Oversee HR services, including compensation and performance management, exit interviews, recruitment planning, and payroll administration, while ensuring adherence to internal controls and legal and company policies.
Requirements
  • Fluent in Spanish and English is a must.
  • Change management experience is required.
  • Bachelor's degree in Human Resources or related field, with experience in HR management across multiple site locations.
  • Advanced knowledge of relevant employment standards and regulatory requirements for the USA.
  • Experience with updating existing policies.
  • Strong interpersonal and communication skills, capable of addressing sensitive HR issues and influencing others.
  • Professional and resourceful approach, able to work independently and collaboratively, lead by example, and manage multiple tasks effectively.
  • Strong building relationship skills with high executives.
What We Offer
  • Competitive salary package available.
  • Career growth and advancement opportunities.
  • Great benefits package.


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