Customer Experience Ambassador
7 days ago
Job SummaryThis role is an exciting opportunity for a highly motivated and enthusiastic individual to join our team as a Front Desk Associate in Upstate NY. As a Customer Experience Ambassador, you will be the first point of contact for our members and guests, providing exceptional service, support, and ensuring a seamless experience at our facility.
Responsibilities
- Welcoming and engaging with every member and guest, creating a warm and inviting atmosphere
- Touring potential members around the club, showcasing our amenities and services
- Handling phone calls and inquiries with professionalism and enthusiasm
- Executing all opening and closing procedures to ensure the club operates smoothly
- Addressing member requests and concerns with urgency and empathy
- Maintaining a clean and organized environment, adhering to high standards of cleanliness and safety
Qualifications
- Enthusiastic and energetic personality with excellent communication skills
- Able to work effectively in a fast-paced environment, multitasking and problem-solving
- Demonstrated commitment to delivering exceptional customer experiences
- Familiarity with Blink's brand values and mission
Benefits
- Complimentary Blink Membership, allowing you to experience our facilities firsthand
Compensation and Salary RangeThe estimated annual salary for this position is $45,000-$55,000, depending on experience and qualifications. This figure is based on industry standards and comparable positions in the area.
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