Master Luthier and Customer Experience Specialist

1 week ago


Syracuse, New York, United States Guitar Center Full time

Overview

Guitar Center is a world-renowned music retailer that embodies the spirit of creativity and music. We're committed to developing lifelong musicians and making a positive impact in the world by enabling people to experience the joy of creating music.

Job Summary

We're seeking a skilled Guitar Technician to join our team As a key member of our repair services department, you'll be responsible for delivering exceptional customer experiences while providing top-notch guitar maintenance and repair services.

About the Role

In this role, you'll have the opportunity to work with a wide range of customers, from beginner musicians to seasoned professionals. You'll be responsible for:

  • Providing expert guitar maintenance and repair services
  • Assisting customers in finding the perfect instrument or accessories
  • Participating in training sessions to enhance product knowledge and sales techniques

Requirements

To succeed in this role, you'll need:

  • A strong understanding of guitar repairs and maintenance
  • Excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment and meet deadlines
  • Familiarity with Guitar Center products and services

Benefits

We offer a competitive salary of $20-$28 per hour, depending on experience, plus benefits including:

  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Tuition reimbursement program
  • Opportunities for career growth and professional development

Join Our Team

If you're passionate about music, guitars, and delivering exceptional customer experiences, we'd love to hear from you Apply now to become a part of our dynamic team at Guitar Center.



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