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Medical Office Coordinator
2 months ago
The Medical Receptionist is a vital member of our healthcare team, responsible for providing exceptional patient care and administrative support. As a Medical Receptionist, you will be the first point of contact for patients, answering phone calls, registering patients, and verifying patient information.
Key Responsibilities:- Answer phone calls and direct patients to the appropriate staff member or provider
- Register patients, including verifying address, telephone, and patient demographics
- Maintain confidentiality and accuracy of patient paperwork and information
- Perform office duties, including distributing mail, sending faxes, and collecting patient payments
- Verify compatible insurance and collect required documentation
- Scan and attach forms, x-ray reports, EKGs, and other medical documents to the electronic medical record
- Maintain a clean waiting room and front desk area
- Assist clinical staff as needed
- Medical Receptionist certification, preferred
- Customer service experience, required
- Exceptional demeanor and positive attitude
- Customer service and multi-tasking skills
- Administrative knowledge and medical office experience
- Ability to work in a fast-paced environment and maintain accuracy and attention to detail
- Excellent written and verbal communication skills
- Ability to work 12+ hour shifts and sit, stand, and walk for longer periods of time