Bilingual Customer Service Representative

1 month ago


Broadview, Illinois, United States Audwin Rowe - State Farm Agency Full time
Job Opportunity

Audwin Rowe - State Farm Agency is seeking a highly skilled professional to join their team as a Bilingual Customer Service Representative. As a key member of the State Farm Agent Team, you will play a vital role in delivering exceptional customer experiences and driving business growth through value-based conversations.

This is an exciting opportunity for a motivated individual with excellent communication skills to join a dynamic team and contribute to the success of our agency. If you are passionate about providing outstanding customer service and have a strong desire to learn and grow, we encourage you to apply.

Key Responsibilities
  • Provide exceptional customer service to clients in Spanish and English
  • Respond to routine telephone calls and visitors
  • Prepare reports, records, and information as requested by agents
  • Establish and maintain accurate files
  • Requisition supplies and assist in training less experienced staff
Requirements
  • Bilingual Spanish/English
  • Excellent interpersonal and communication skills
  • Ability to work in a team environment and adapt to fluctuating workloads
  • Self-motivated and detail-oriented with a strong commitment to customer service
  • Ability to learn computer functions and maintain accurate records
  • Property & Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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