Retail Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Operate cash registers, process transactions, and maintain a clean and organized sales floor.
- Assist members with purchasing decisions, locate merchandise, and promote company products and services.
- Maintain a positive and friendly attitude, ensuring a welcoming environment for all members.
- Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
- Ability to stand for long periods, lift up to 25 pounds, and work in a dynamic retail environment.
- Competitive hourly wage, with opportunities for performance-based bonuses.
- A comprehensive benefits package, including medical, vision, and dental coverage.
- 401(k) and stock purchase plans, with company-paid life insurance.
- PTO and paid time off benefits, including parental leave and bereavement leave.
- Opportunities for career growth and professional development, with a focus on employee satisfaction and engagement.
At Sam's Club, we are committed to providing our members with an exceptional shopping experience, driven by our core values of respect, integrity, and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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