Phone Support Representative
4 days ago
We are looking for a skilled Phone Support Representative to join our team at Clark Creative Solutions. As a key member of our customer service team, you will be responsible for providing exceptional phone support to our clients.
Key Responsibilities:
- - Answer incoming calls from customers and respond to their inquiries
- - Utilize strong problem-solving skills to resolve customer issues efficiently
- - Collaborate with internal teams to ensure seamless resolution of customer concerns
Requirements:
- - High school diploma or equivalent required
- - At least 2 years of experience in customer-facing roles
- - Excellent written and verbal communication skills
Preferred Qualifications:
- - Experience working in a fast-paced call center environment
- - Strong data entry skills with attention to detail
- - Familiarity with Microsoft and Adobe software
Benefits:
- - 401(k) matching
- - Dental insurance
- - Health insurance
- - Paid time off
- - Vision insurance
Work Schedule:
- - 8 hour shift
- - Monday to Friday
Estimated Salary: $18.01 - $20.00 per hour
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