Customer Service Representative

3 weeks ago


Silver Spring, Maryland, United States A Wider Circle Full time

We are seeking a friendly and professional Receptionist to join our team at A Wider Circle. As the first point of contact for clients, visitors, and guests, this role is essential in creating a positive first impression and facilitating smooth daily operations.

Responsibilities:
  • Greet clients, guests, and visitors, determine their purpose, and direct or escort them to the appropriate location.
  • Answer phone calls, screen, and direct to staff as needed.
  • Receive mail, documents, packages, and courier deliveries, and distribute items accordingly.
  • Perform administrative and clerical support tasks.
Requirements:
  • One year of experience working in a direct service or customer service setting.
  • Excellent verbal communication skills.
  • Ability to work in a fast-paced environment.
  • Basic understanding of administrative procedures and systems.
  • Proficient with Google Suite, Microsoft Office, or related software.

The estimated salary for this part-time position is $19.50/hour. Benefits include dental insurance, health insurance, life insurance, paid parental leave, short-term disability, tuition reimbursement, and vision insurance (prorated for part-time employees).



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