Multilingual Customer Support Representative

3 days ago


Silver Spring, Maryland, United States Clark Creative Solutions Full time

We are seeking a highly motivated and customer-oriented professional to join our team at Clark Creative Solutions as a Multilingual Customer Support Representative. This role is responsible for providing exceptional customer service and support to our clients, utilizing strong phone etiquette skills and the ability to handle high call volumes.

The ideal candidate will be fluent in both English and Spanish, possessing excellent communication skills, both verbal and written, in both languages. They will also have experience in a call center or customer service role, with proficiency in data entry and computer skills.

As a key member of our team, this individual will analyze customer issues, escalate complex problems to the appropriate department for resolution, and maintain confidentiality of customer information. We offer competitive pay, comprehensive training, and opportunities for career advancement.

This position requires strong multitasking and prioritization skills, with the ability to work effectively in a fast-paced environment. The successful candidate will have a salary range of $20.04 - $21.13 per hour and enjoy a benefits package that includes 401(k) matching, dental insurance, health insurance, paid time off, and vision insurance.



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