Customer Service Representative

3 weeks ago


Easton, Pennsylvania, United States Walmart Full time

Job Summary

We are seeking a skilled and friendly Customer Service Representative to join our team as a Frontline Cashier Associate. As a key member of our front-end team, you will play a vital role in providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized store environment, including the checkout lanes, sales floor, and stockroom.
  • Work collaboratively with other team members to achieve sales goals, promote products, and provide excellent customer service.
  • Participate in visual merchandising, including stocking shelves, facing merchandise, and maintaining store displays.

Requirements

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer

  • Competitive hourly wage and performance-based bonus opportunities.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.
  • Paid time off and holidays.

About Sam's Club

Sam's Club is a membership-based warehouse club that offers a wide selection of products, including groceries, electronics, and home goods. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.



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