Insurance Support Associate

3 days ago


Rice Lake, Wisconsin, United States Insurance Associates of Eau Cl Full time
About the Role

The estimated salary for this position is $50,000 - $65,000 per year, based on experience.

We are seeking a highly skilled Client Communication Specialist to join our team at Insurance Associates of Eau Claire. The ideal candidate will be responsible for managing incoming communications from clients, providing exceptional customer service, and supporting our sales agents.

Key Responsibilities
  1. Answer phones promptly and use good judgment to prioritize the distribution of messages in a timely manner.
  2. Manage and distribute all incoming client and company communications through direct mail, email, and phone messages.
  3. Perform various clerical tasks such as scanning, faxing, and filing documents.
  4. Schedule appointments for sales agents.
  5. Work with client support staff and sales agents to meet client needs.
  6. Data entry in various platforms.
Requirements
  • At least 1-3 years' of relevant work experience or an associate's degree in a like field.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to multi-task and problem solve in a fast-paced environment.
  • Excellent phone etiquette and proficiency in a multi-line phone system.
  • Excellent computer proficiency in MS Office – Word, Excel, and Outlook.


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