Insurance Associate Customer Liaison

2 weeks ago


Rice Lake, Wisconsin, United States Insurance Associates of Eau Cl Full time
Job Overview

We are seeking a highly skilled Insurance Associate to join our team at Insurance Associates of Eau Claire. As an integral part of our customer support services, you will play a vital role in ensuring the satisfaction and loyalty of our clients.

Estimated Salary: $45,000 - $55,000 per annum, based on experience.

Job Responsibilities

The successful candidate will be responsible for:

  • Managing and distributing incoming client communications through various channels.
  • Providing exceptional customer service via phone, email, and mail.
  • Scheduling appointments for our sales agents and assisting with clerical tasks such as scanning, faxing, and filing documents.
  • Working collaboratively with client support staff and sales agents to meet client needs.
  • Performing data entry in various platforms.
Qualifications and Requirements

To be considered for this role, you must possess:

  • A minimum of 1-3 years' relevant work experience or an associate's degree in a related field.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to multitask and problem-solve in a fast-paced environment.
  • Proficiency in MS Office, particularly Word, Excel, and Outlook.
Benefits

As an employee of Insurance Associates of Eau Claire, you can expect:

  • 401(k) matching
  • Dental insurance
  • Ongoing training and development opportunities
  • Paid time off
  • Professional growth and advancement possibilities

About Us

Insurance Associates has been serving individuals and families in Northwestern Wisconsin since 1982. Our commitment to loyalty and exceptional service has earned us a reputation as a trusted partner in the community. We value our employees and strive to create a positive, supportive work environment that fosters growth and success.



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