Front Desk Representative
4 weeks ago
Located at the crossroads of New Orleans' culture and industry, The Eliza Jane is a unique blend of modern style and luxury. Our hotel mirrors the city's diverse character, offering a one-of-a-kind experience that combines centuries-old history with a vibrant spirit.
Job SummaryWe're seeking a charismatic individual to join our team as a Front Desk Agent. This role requires a natural ability to create a warm and welcoming atmosphere, connecting with guests on a deeper level and crafting personalized experiences. The ideal candidate will be responsible for welcoming guests, providing information about the hotel, and ensuring a seamless check-in and check-out process.
Key Responsibilities- Welcome guests and assign rooms
- Provide information about the hotel, available rooms, and amenities
- Inform guests about payment methods and verify credit cards
- Perform check-in and check-out tasks
- Respond to requests in a timely and professional manner
- Approachable and personable personality
- Patient and understanding with guests' needs and requests
- Eye for detail
- Sense of urgency to fulfill requests and resolve issues
- Ability to stand for extended periods
We offer a range of benefits and perks, including PTO, medical and dental benefits, maternity and paternity leave, pet insurance, and a 401k matching program. Our team's health, happiness, and well-being are our top priority.
Guiding PrinciplesWe live by our Guiding Principles, which define how we work together successfully. We're committed to building a team where everyone can be their true self and succeed based on individual qualifications and job performance.
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