Hospital Registration Associate, Emergency Department, FT Evenings

11 hours ago


Pasadena, California, United States Huntington Hospital Inc Full time

**Job Summary:**
Huntington Hospital Inc is seeking a highly skilled and customer-focused Patient Access Representative to join our team in the Emergency Department. As a key member of our Patient Access team, you will be responsible for providing exceptional patient experience by working with physician offices, ancillary departments, Case Management, and Business Office.

**Key Responsibilities:**
Provide outstanding customer service skills, exceptional verbal and written communication, conflict management, and service recovery.
Greet patients with a courteous and professional demeanor to obtain feedback on their hospital experience.
Float to all areas within Patient Access, working with minimal supervision.
Project a positive and upbeat attitude, demonstrating a strong focus on customer satisfaction.

**Requirements:**
High school diploma or equivalent. Some college experience preferred.
Minimum of three years of experience in healthcare financial counseling.
Strong organization and customer service skills.
Typing 35 wpm required.
Excellent analytical skills and proficient with Microsoft applications (Outlook and Excel).
Must pass competency tests on a regular basis.

**Benefits:**
Competitive compensation range: $23.00 - $27.60 / Hour.
Full-time position with regular working hours.
Opportunities for professional growth and development.



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