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Hospitality Services Associate

3 weeks ago

Savannah, Georgia, United States Hotel Bardo Savannah Full time

Hospitality Expertise

We are looking for a skilled Public Area Attendant to join our team at Hotel Bardo Savannah. As a key member of our Housekeeping team, you will be responsible for delivering exceptional guest experiences and maintaining the luxury and cleanliness of our public areas.

Key Responsibilities

  • Provide exceptional customer service to all guests, responding promptly to their needs and concerns.
  • Maintain high standards of cleanliness and organization in public areas, including lobbies, corridors, and lounges.
  • Identify and report any maintenance issues or damage to the relevant department, ensuring prompt resolution and minimizing disruption to guests.
  • Restock public area amenities and supplies, ensuring that guests have access to everything they need to enhance their stay.

Requirements

  • A minimum of [insert time frame] years of experience in cleaning or maintenance in a similar environment.
  • An excellent understanding of what it takes to deliver exceptional guest experiences.
  • The ability to work independently and as part of a team, supporting colleagues as needed to ensure seamless delivery of services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests alike.
  • A proactive approach to problem-solving, with a focus on resolving issues quickly and efficiently.
  • A flexible and adaptable approach, with the ability to work varied shifts and respond to changing circumstances.