Premium Food and Beverage Manager

1 day ago

Portland, Oregon, United States Compass Group, North America Full time
About Us

At Compass Group, North America, we deliver exceptional experiences for our guests through world-class entertainment and sporting events. Our mission is to elevate every aspect of the fan experience, and we're committed to offering premium food and beverage services that reflect our passion for quality, creativity, and hospitality.

Position Overview

We're seeking an experienced and dynamic Premium Food & Beverage Manager to lead the operation of our exclusive suites, clubs, and premium dining experiences. This role will oversee the planning and execution of high-end culinary services, ensuring an exceptional guest experience that meets the high standards of our VIP clientele.

Key Responsibilities:
  • Leadership & Team Development: Lead, mentor, and inspire a team of food & beverage professionals to deliver exceptional service in premium areas.
  • Guest Experience: Ensure the highest level of customer service is consistently provided, delivering a luxury dining experience tailored to the unique preferences of premium guests.
  • Operational Excellence: Manage day-to-day operations of all premium food and beverage outlets, including suite-level service, exclusive lounges, and private events.
  • Menu Development: Collaborate with culinary teams to create innovative, high-quality menus that reflect current food trends and meet the tastes of VIP clientele.
  • Inventory & Financial Management: Monitor inventory levels, ensure cost-effective procurement, and oversee premium dining budgets to maintain profitability.
  • Vendor Relationships: Manage relationships with premium food and beverage vendors to ensure quality products and service delivery.
  • Event Coordination: Partner with internal and external stakeholders to plan and execute food and beverage services for private events, special VIP functions, and gameday experiences.
  • Compliance: Ensure all food safety, sanitation, and liquor regulations are strictly followed across all premium areas.
Preferred Qualifications:
  • Minimum of 5 years of experience in Premium food & beverage management, preferably within a stadium, arena, luxury hotel, or high-end restaurant environment.
  • Leadership Skills: Proven ability to lead and manage large teams in a fast-paced environment.
  • Guest-Centric Mindset: A passion for delivering exceptional customer service, with experience working with high-end or VIP clientele.
  • Financial Acumen: Strong understanding of inventory management, cost control, and budgeting within F&B operations.
  • Communication: Excellent interpersonal and communication skills, with the ability to build relationships with diverse stakeholders.
  • Adaptability: Ability to handle high-pressure situations and adapt to changing priorities during live events.
Benefits

We offer a competitive salary and performance-based incentives, comprehensive benefits package, 401(k) with company match, opportunities for career advancement in a growing organization, access to exclusive events and entertainment perks, and opportunity for travel to support various events.

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