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Food and Beverage Operations Manager

2 months ago

Portland, Oregon, United States Compass Group Careers Full time
Job Summary

We are seeking a highly skilled and experienced Clubs & Catering Manager to join our team at Compass Group Careers. As a key member of our hospitality team, you will be responsible for delivering exceptional food and beverage services to our clients and guests.

Key Responsibilities
  • Manage the daily operational functions of in-house clubs and catering services, ensuring seamless execution and exceeding guest expectations.
  • Coordinate with the catering sales and culinary teams to deliver customized services that meet client needs and preferences.
  • Oversee equipment maintenance and inventory, ensuring that all necessary resources are available to support service delivery.
  • Develop and execute strategic research programs and plans to drive revenue growth and improve operational efficiency.
  • Collaborate with clients and guests to understand their needs and preferences, and provide tailored solutions to meet their expectations.
  • Ensure that all team members consistently deliver exceptional guest service, adhering to Levy's Heartfelt Hospitality standards.
  • Build and maintain strong relationships with clients, guests, subcontractors, and Levy team members, fostering a culture of collaboration and mutual respect.
  • Regularly obtain feedback from clients and guests to identify areas for improvement and implement changes to enhance service delivery.
  • Support and communicate Company initiatives, ensuring that all team members are aligned with and committed to achieving business objectives.
Requirements
  • 3+ years of experience in a front-of-house food and beverage operational position, preferably in restaurants or catering.
  • High level of computer literacy and proficiency in relevant software applications.
  • Passion for hospitality, food, and retail, with a strong focus on delivering exceptional guest experiences.
  • Excellent interpersonal and stakeholder management skills, with the ability to build and maintain strong relationships with clients, guests, and team members.
What We Offer
  • A competitive salary and benefits package, including medical, dental, vision, and life insurance.
  • A comprehensive retirement plan and flexible time off program.
  • Opportunities for professional growth and development, including training and education programs.
  • A collaborative and dynamic work environment, with a focus on teamwork and mutual respect.