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Casino Trainee Manager
2 months ago
Job Summary:
We are seeking a highly motivated and detail-oriented Casino Operations Manager Trainee to join our team at Town Pump. As a key member of our casino operations team, you will be responsible for learning the overall operation of the casino and assisting in the management of daily activities.
Key Responsibilities:
- Training and Development: Train with the Casino Manager to gain a comprehensive understanding of the casino's operations, including customer service, supervisory decision-making, controllable expenses, sales increases, and promotions programs.
- Leadership and Teamwork: Set a positive example for colleagues by demonstrating professionalism, a positive attitude, and a commitment to teamwork.
- Customer Service: Provide exceptional customer service by communicating effectively with guests, resolving complaints and inquiries, making bank deposits, and filling in for absent employees.
- Administrative Tasks: Complete daily bookwork using the computer to record employee information, inventory, and sales data.
- Task Management: Effectively prioritize, organize, delegate, and follow up on casino tasks to ensure timely completion and maintain security of all casino assets.
- Employee Support: Assist with new employee hiring, orientation, and training, and make supervisory decisions that align with Town Pump's standards, policies, and procedures.
- Maintenance and Security: Maintain and/or perform basic repairs of gaming machines and bar equipment, audit gaming machines, and ensure a safe environment for employees and guests.
- Inventory and Merchandise Management: Take inventory of merchandise, complete proper entry of merchandise invoices, and discipline and/or terminate problem employees.
Benefits:
Town Pump offers a comprehensive benefits package, including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.
Equal Employment Opportunity:
Town Pump is an Equal Employment Opportunity (EEO) employer, committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.
