Restaurant Operations Manager
4 weeks ago
About Us
Michael Jordan's Steakhouse is a premier dining destination located in the Mohegan Sun Casino in Connecticut. We are seeking a highly skilled Restaurant Manager to join our team.
Key Responsibilities- Conduct regular management meetings to discuss department performance, areas of concern, priorities, and the strategic vision moving forward.
- Ensure that hosts are greeting guests and answering telephone calls promptly and cordially.
- Implement marketing and promotion strategies as directed by General Manager.
- Build and maintain a strategic relationship with Mohegan Sun Casino Management.
- Effectively supervise the restaurant and bar operation and delegate tasks to ensure excellent service and restaurant goals are consistently achieved.
- Monitor and observe the guests' dining experience. Ensure guests are satisfied with the food and service.
- Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
- Build rapport between kitchen and front of house staff to increase communication and collaboration.
- Create and post weekly staff schedules.
- Maintain a sound and stress-free environment for all team members.
- Facilitate an employee recognition and incentive program to maintain high morale.
- 2 years of supervisory experience required.
- Experience with P&L reports and working with budgets.
- Experience with point of sales system (POS).
- Basic math skills.
- Experience in training (planning and implementation).
- Good computer skills (Word, Excel, Outlook at a minimum).
- Valid food sanitation management and alcohol awareness certifications (may be obtained upon hire).
- Performance-based quarterly bonus program
- Annual bonus program
- Monthly cell phone reimbursement
- Dining discounts
- Paid vacation
- Sick leave
- Medical, dental and vision insurances
- Employer paid long-term disability insurance
- Voluntary short-term disability, critical illness, and critical accident insurances offerings
- Employer paid life insurance and AD&D
- Paid Parental Leave (2 weeks)
- Pre-tax Commuter Benefits
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